Data Controller

As a sole trader providing consultancy services, I, Claire Webb , am the Data Controller for any personal data collected through my website and services. This means I am responsible for ensuring that your personal information is processed in line with data protection laws and regulations. If you have any questions about how your data is handled, please refer to my Confidentiality and Data Protection Policy or contact me directly.

Collected Personal Data

When you contact me for consultancy services, I may collect the following personal information to help tailor the services to your needs:

• Contact Information: Your name, email address, phone number, and any other contact details you provide.
• Business Details: Information about your care service, including type of service provided, location, and relevant regulatory details (e.g., CQC/Ofsted registration).
• Health-Related Information (if relevant): Details about the individuals you support, such as their care needs (e.g., autism, learning disabilities, complex health conditions) to ensure I can provide appropriate guidance.

Purpose of Collecting This Data

The data I collect is used to:

• Understand your specific needs: Tailor my consultancy services and advice to your unique care environment.
• Provide accurate and timely support: Ensure that the services I offer are relevant, effective, and aligned with your care standards and regulatory requirements.
• Communicate with you: Respond to enquiries, send necessary documentation, and provide ongoing support.

For providers commissioning my services, you will be provided with a Confidentiality and Data Protection Policy to ensure full compliance with privacy and data security standards.